Company deep dives

University Hospital Southampton NHS Foundation Trust interviews

Outpatient administration and recruitment

AI during an assessment

“The use of AI during assessments, such as interviews, is not permitted unless agreed in advance as part of a requested adjustment.”

University Hospital SouthamptonApplicant guidance

University Hospital Southampton NHS Foundation Trust · Undated, checked 11 November 2026

Explain how you checked the record

The Trust’s guide distinguishes help drafting an application from AI use in its assessments. During assessments it restricts AI unless agreed in advance as part of a requested adjustment.

Example

Accuracy in an administrator role

“Provide comprehensive administration services and have high standards of accuracy and attention to detail”

University Hospital SouthamptonBand 2 Administrator posting, 188-FTAC010426

University Hospital Southampton NHS Foundation Trust · Posting closed 7 November 2026

Verify which team has the request

This Band 2 posting, 188-FTAC010426, closed on 7 November 2026. Its placements included outpatient administration and booking work.

Example

Digital appointment letters

“Sending outpatient appointment letters digitally has made managing appointments much more convenient and more secure for our patients”

Jayne GreenLead digital project manager

University Hospital Southampton NHS Foundation Trust · Council papers, 29 April 2025

Check what the person can use

Green describes the Trust’s rollout in the draft 2024–25 Quality Account. Ask which appointment and contact details the person can use.

Example

Contact for short-notice appointments

“For appointments that are booked at short notice, teams will contact you by phone whenever they can.”

University Hospital SouthamptonOutpatient appointment information

University Hospital Southampton NHS Foundation Trust · Undated, checked 11 November 2026

Confirm the slot before offering it

The Trust describes a rolling digital transition starting in September 2026. Some teams may still send paper letters. A call for a short-notice booking depends on availability.

Example

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